TERMS OF SERVICE

Terms of Service

Last Updated: 13.11.24

Welcome to PRETTIGURLCHARMS. These Terms of Service govern your use of our website, www.prettigurlcharms.com, and any purchases you make from us. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old to make a purchase. By using our website, you confirm that you meet this requirement.
  • Account Registration: You may need to create an account to access certain features. You agree to provide accurate and complete information and to keep your account secure.
  • Prohibited Activities: You agree not to use our website for any unlawful, fraudulent, or harmful purpose, and you may not interfere with its normal operation or violate any laws or regulations.

3. Product Descriptions and Pricing

  • Accuracy: We strive to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that descriptions and prices are free of errors. We reserve the right to correct errors and update product information.
  • Pricing Changes: Prices are subject to change without notice. Once you have placed an order, the price at the time of purchase will apply.

4. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to cancel any order, for any reason, including if an item is out of stock or there is a pricing error.
  • Payment: We accept major credit cards and other payment methods as listed at checkout. By submitting payment information, you authorize us to charge the amount to the designated payment method.
  • Custom Orders: Custom or personalized items may require a non-refundable deposit. Custom orders cannot be canceled once production begins.

5. Shipping and Delivery

  • Shipping Times: We aim to process and ship orders within [processing time, e.g., 3-5 business days]. Estimated delivery dates are provided for convenience only and are not guaranteed.
  • Shipping Fees: Shipping costs are calculated at checkout and are the responsibility of the customer. Additional charges for international orders may apply.
  • Lost or Damaged Items: We are not liable for items lost or damaged during shipping. However, please contact us, and we will assist in resolving the issue with the carrier.

6. Returns and Refunds

  • No Refunds/Returns: Due to the nature of our products, we do not offer refunds or accept returns. Exceptions may apply in cases of manufacturing defects. See our [Return Policy] for full details.
  • Exchanges: Exchanges may be offered on a case-by-case basis. Please contact us within [number of days, e.g., 7 days] of receiving your item if you wish to discuss an exchange.

7. Intellectual Property

  • All content on our website, including but not limited to text, images, logos, and designs, is our intellectual property or used with permission. You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  • Disclaimer: Our website and products are provided "as is," without warranties of any kind, express or implied. We do not guarantee that our website will be error-free or uninterrupted.
  • Liability Limitation: To the maximum extent permitted by law, we will not be liable for any damages, including but not limited to, indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

  • These Terms are governed by the laws of United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

10. Changes to Terms

  • We may update these Terms from time to time. The "Last Updated" date at the top will reflect the most recent changes. Continued use of our website after any changes indicates your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: support@prettigurlcharms.com